Amazon Virtual Assistant

AMAZON VIRTUAL ASSISTANT

Hire Amazon VA: Let Amazon Experts Handle Inventory Management, Customer Assistance, Listing Optimization If you want to hire Amazon virtual assistant with real business value, please note that not every telecommuting contractor is the ideal fit. The reason? There is an abundance of customer interfacing executives available across the outsourcing industry, many with impressive work experience and customer assistance credentials. However, Amazon VAs need to do a lot more. For starters, understanding the Amazon marketplace, its regulation-dominated ecosystem is not easy. Our Amazon virtual assistant services are structured to provide instant business value, eliminate room for redundant VA hours, removing the need to find the best personnel for the role. You get the leverage of the most meaningful Amazon VA service without any hidden information or concealed terms of service!

WHAT TO EXPECT FROM A HIGHLY SKILLED AMAZON VIRTUAL ASSISTANT?

An Amazon VA is essentially a multi-skilled resource, and should be ready to handle different aspects of managing your Amazon store. A Virtual Assistant should be an expert at handling customer interactions and managing backend operations like Inventory Management, Order Fulfillment and timely customer responses.

MOST OF OUR VAS ARE EFFICIENT AT PROVIDING SEAMLESS AMAZON CHAT SUPPORT!

The VA is expected to function like an Amazon listing content creator, ensuring content styling for easy readability and SEO enrichment is a part of every product copy. Your Amazon VA should quickly scan product titles and product page data for keyword density. Functioning like an SEO expert, a VA should be able to identify primary, secondary, hidden, and negative keywords.

OUR VIRTUAL ASSISTANTS ROUTINELY HANDLE EXTRACTING & REPORTING AMAZON STORE DATA!

Along with a mix of these skills, an experienced Virtual Assistant for Amazon store should function like your personal assistant, exchanging notes about things like logistical delays or hold-ups in FBA inventory addition or any escalation routed towards Refunds/Returns.

WHY BUSINESS OWNERS LIKE YOU SHOULD CONSIDER HIRING AMAZON VA?

The biggest benefit? You get to outsource most of your business responsibilities, ensuring the entrepreneurial energy is focused on critical operations like growing your business, such as exploring new product categories. A seasoned VA will free-up hours so that you can focus on what is really important. Read ahead & understand how our experienced Amazon Virtual Assistants can help you:

Amazon Virtual Assistant

VA FOR AMAZON CUSTOMER SERVICE SUPPORT

  • Using Messaging Templates: makes it easier to draft answers for buyers and when addressing buyer queries, complaints or feedback. A smart VA takes care of questions related to product features, delivery status, or room for bulk orders without a waiting period
  • Positive Review Management: thanking Amazon buyers for their kind words is vital. VAs for Amazon can even add URL links to other inventory options in your storefront, driving more internal traffic
  • Managing Negative Comments: not responding to negative reviews is more damaging than a delayed delivery. This is about Amazon online reputation management and VAs can help placate an angry buyer
  • Creating High Value Feedback: Amazon search parameters are sensitive to customer feedbacks. Amazon VAs can initiate communication and push for better reviews, eliminating chances of disparaging comments published on your product pages
  • Follow-up Communication: when you hire Amazon virtual assistant services, you ensure better interaction with buyers. This includes communicating with buyers after resolving their complaints—a smart way to boost positive feedback and get more recommendations

AMAZON VA FOR ORDER PROCESSING: FBA VIRTUAL ASSISTANT, REFUND / RETURNS

  • Managing Order Tracking: order tracking can be time consuming. When you hire Amazon expert VAs, you get daily assistance in maintaining records of orders, shipping dates, invoicing processed, refund/return line-up, or drop-shipping details
  • Managing FBA Orders: our highly skilled FBA virtual assistant are trained to ship-out units via Seller Central that come with FBA apart from removing inventory from FBA, taking care of unfulfillable orders, and moving inventory from non-Amazon locations to FBA warehouses
  • Refunding & Returns:perhaps the least highlighted aspect of hiring Amazon VAs is handling escalations. Creating case files and logs of returns & refunds needs extreme care. Trust our Amazon store experts to manage this with extreme caution

AMAZON LISTING VA FOR PRODUCT UPLOADS, INVENTORY UPDATES, DATA ENTRY

  • Managing New Products: our VA doubles-up like an Amazon listing expert, populating all fields on product page with accurate details, including product identifiers, keywords, features, description, and can manage basic image editing
  • Managing Inventory Updates: some inventories are volatile as their supply chain is unpredictable while others might soon sell-out during high seasons. Your Amazon VA should be able to quickly update inventory status and create reports for new product acquisition—our trained Amazon experts do this with amazing efficiency!
  • Immediate Listing Suppression: some products can be a cause for escalation, running into conflicts due to brand ownership, license agreements or trademark arguments. This might require quick, real-time delisting of products—best handled by our trained Amazon VAs
  • Amazon Data Entry/Product Uploads: our team of Amazon listing experts regularly execute bulk and single product uploads, often in real-time with no waiting period. Constant collaboration via Skype enables transparent communication, avoiding delays, ensuring your storefront has no slowdowns

AMAZON VIRTUAL ASSISTANT FOR PRODUCT PAGE OPTIMIZATION | SEO VA

  • Correcting Product Titles: the VA checks and corrects product titles for character length, hierarchy of primary keywords, nomenclature standards.
  • Checking Product Description: our trained VAs for Amazon check keyword density, removing any repetition of information, incorporating information about any discount or scheme, often inserting call-to-action phrases.
  • Optimizing Bulleted Product Data: as an Amazon expert, VA performs the critical role of ensuring all product features, highlights, style, measurements are incorporated in the bullet points, enriched with most critical keywords.
  • Cross-checking Backend Keywords: like any other virtual assistant, Amazon Store VA is expected to check the choice of backend or hidden keywords to ensure the maximum range of closely-related search terms is covered in each product listing.

VA FOR AMAZON PPC MANAGEMENT | PAID ADVERTISING SUPPORT

Setting-up Paid Ads: our Amazon VA will help setting-up sponsored ads, helping in keyword research and brainstorm analytics to ensure the most profitable keywords are chosen & ad spending is minimized(Includes separating most competitive keywords from backend, long-tail & negative keywords).

Tweaking Ad Campaigns: experienced virtual assistants are familiar with different types of Seller Central tools, helping you analyze ROI of different campaigns, executing timely tweaks that can make ads deliver better CTR, minimize CPC and boost sales.

PPC Ad Reporting: you probably want to keep a close watch on paid campaigns and the 'real' business value they are generating. Trust outsourced Amazon experts to provide clear reports with real numbers, collated and recorded in an easy-to-understand manner.

AMAZON VA FOR MANAGING SELLER METRICS & STOREFRONT TRACKING

Seller Central Help: an Amazon store owner who does not understand Amazon seller metrics is doomed. Our Amazon service expert will help you monitor overall store performance, get more clarity about logistics, and create metrics that can uncover reasons for lesser sales.

Critical Updates:VAs help you get proactive about store management, doing more than regular inventory management. Duties include setting-up alerts for products with poor customer satisfaction index, probable low stock periods, and adjustments that should be made to ensure buying experiences improved.

Unearth Sales Opportunities: seasoned VAs are often trusted to hunt for other products in the same product family or sub-category that might present more profitability. Such product research is a continuous process that creates opportunities to expand your Amazon store.

Still not sure whether you should

HIRE AMAZON VIRTUAL ASSISTANT

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